Above ground. Below ground. Du-All.
Check your Atlantis utility bill first, then book septic pumping only if your parcel actually has a tank.
Du-All Plumbing provides septic tank pumping for confirmed septic systems in Atlantis. Only homes that actually have a septic tank. The City of Atlantis owns a water, sewer and stormwater utility that serves residents and businesses, so many addresses send wastewater to city sewer.
Request service
Share your property address and the problem you’re seeing. A Du-All team member will call you to arrange service.
This request does not confirm an appointment. To speak with the team, call 561-623-3111.
4.6/5 on Google348 reviews · Lake Worth BeachRead Google reviews (opens in a new tab)
Quick answer
Only homes that actually have a septic tank. The City of Atlantis owns a water, sewer and stormwater utility that serves residents and businesses, so many addresses send wastewater to city sewer. Check your bill for a sewer charge, then call Du-All at 561-623-3111 if a tank is confirmed or suspected.
Atlantis is a small, mostly residential city in central Palm Beach County, and it runs something many towns its size do not: its own water, sewer and stormwater utility. So the first question for an Atlantis homeowner is not when to pump but whether there is a septic tank on the property at all. This page helps you answer that, and if your home does have a tank, it explains how to plan septic tank pumping with Du-All Plumbing.
The City of Atlantis says it owns its own water, sewer and stormwater utility. Its Utility Department serves residents and businesses in Atlantis and some residences north of the city. The city's published rates include a monthly sewer base charge plus a per-1,000-gallon sewer charge for accounts inside the city. For a homeowner, that gives you a practical test. If your bimonthly Atlantis utility bill shows sewer charges, your home is very likely on public sewer, and the problem behind a slow drain is a building drain or sewer lateral issue, not a full septic tank.
If your bill shows water only, or if you bought an older property and nobody can show you a sewer connection record, the house may still have a tank. Pumping a sewer-connected house's old tank would be pointless, and skipping maintenance on a real tank can push solids into the drainfield. That's why we confirm the system before booking a truck. We won't assume anything about a street or section of Atlantis, because septic status is decided parcel by parcel.
For an Atlantis address near Kintz Park, Sunset Park or City Hall on Orange Tree Drive, provide the full street address rather than the landmark alone. We confirm the property's wastewater connection and access before scheduling septic pumping.

Start with paperwork, not the shovel. Your Atlantis utility bill is the quickest clue, because sewer usage is billed separately from water. Next, the Palm Beach County Property Appraiser record and any closing documents may list improvements or permits. If you have an inspection report from your purchase, look for a septic section or a note about a sewer connection.
On site, the usual signs of a tank are a concrete or plastic lid in the yard, a cleanout near the house that leads toward the lawn instead of the street, and a patch of grass that stays greener than the rest. None of these prove anything alone. When you call, tell us what your bill shows and what you have found. If the records disagree, the technician can confirm on arrival before any pumping starts.
The City of Atlantis notes that the Lake Worth Drainage District maintains the lateral canals in Atlantis, while the city's Public Works Department maintains the remaining swales and storm drains. That matters to septic owners in a practical way. A drainfield works by letting treated effluent soak into soil, so a yard that already holds stormwater after heavy rain gives the system less room to work.
If drains slow down only after storms, mention it when you call. That pattern can point to a saturated drainfield rather than a tank that needs pumping, and it changes what the visit should include.
The U.S. EPA says household septic tanks are typically pumped every three to five years and that a septic professional should inspect the average system at least every three years. The EPA also lists the factors that move that number: household size, total wastewater, the volume of solids and tank size. A seasonal Atlantis household that is away part of the year may build up solids slowly. A full house with guests, a garbage disposal or a home office running laundry all day may need service sooner.
Systems with float switches, pumps or other mechanical parts are a different case. The EPA says those alternative systems should generally be inspected about once a year. If you don't know what type you have, that's one of the things a first visit should record.
Atlantis City Hall sits at 260 Orange Tree Drive, and the city's parks include Kintz Park and Sunset Park on North Country Club Boulevard. Wherever your home is, the scheduling questions are the same. Can a pump truck park close enough to reach the lid with hose? Is the lid buried, paved over or under landscaping? Is there a gate code or a community entrance the driver needs?
Pumping removes the accumulated sludge and scum from the tank so solids do not travel into the drainfield. It's routine maintenance, not a repair. Once pumping is done, the tank starts refilling with household wastewater right away, so a full tank again within days is normal and is not a sign anything went wrong. That refill is how the tank is supposed to work.
If the technician sees damaged baffles, a cracked lid, roots or signs of drainfield trouble, those are separate findings. Du-All's scope includes septic pumping, repair and installation, so we can explain the options. Any repair that needs a permit gets handled through the proper local process, not guessed at on the phone.
In Atlantis, the first cost question is whether there is a tank to pump at all, since a sewer-connected home needs drain work instead. For a confirmed tank, price depends on tank size and number of compartments, how much has built up since the last service, whether the lid is at grade or buried under turf, and how far the truck must park from it on your lot. We don't quote prices online, because they depend on these site details. Call for a quote based on your property.
Routine pumping doesn't usually need a permit. Septic repairs, modifications and abandonment are permitted and inspected through the Florida Department of Health in Palm Beach County, operating under rules the Florida Department of Environmental Protection has administered since 2021. We'll tell you if a finding needs a permit rather than guess on the phone.
Du-All Plumbing works out of offices in Lake Worth Beach and Palm City and holds Florida license CFC-1429556. Call 561-623-3111 with your exact address, and we will confirm availability for that property and what the visit will cover.
Please don't open a septic lid yourself or climb into a tank. Tank gases and an open hole are both dangerous. If sewage is coming back into the house, stop running water and call. If your system has a pump or alarm, leave the electrical parts to a qualified technician.
Before you call
Yes. The City of Atlantis says it owns its own water, sewer and stormwater utility serving residents and businesses, plus some residences north of the city. Whether your specific home is connected is something to confirm on your bill or property records.
The EPA says household tanks are typically pumped every three to five years. Your actual interval depends on tank size, how many people live there, water use and how fast solids build up.
The City of Atlantis lists its City Hall at 260 Orange Tree Drive, Atlantis, FL 33462. Give us your full street address when you call, because availability is confirmed per address.
Probably not, because a sewer charge usually means the home sends wastewater to public sewer. If you still suspect an old tank, tell us. We can check whether it was abandoned rather than pump it on a guess.
Yes. The tank refills with household wastewater as soon as you use water again. Pumping removes built-up solids. It doesn't leave the tank empty for long.
No. Du-All's offices are in Lake Worth Beach and Palm City. Call 561-623-3111 to confirm availability at your Atlantis address.
See all plumbing services in Atlantis for this city.
Nearby septic service
Back to septic tank pumping, repair and installation, or browse every city on our locations page.
Tell us about your Atlantis property, your septic tank and the problem you’re seeing.
Lake Worth Beach office
514 S E Coast St, Lake Worth Beach, FL 33460
561-623-3111
Palm City office
3442 SW Armellini Ave, Palm City, FL 34990
772-238-6456