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North Palm Beach leaks traced on your side.
Water leak detection in North Palm Beach involves Seacoast Utility Authority, which serves the village. Seacoast handles meters and billing, while leaks on your side of the meter are yours to repair.
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Quick answer
Water leak detection in North Palm Beach involves Seacoast Utility Authority, which serves the village. Seacoast handles meters and billing, while leaks on your side of the meter are yours to repair.
Is your Seacoast bill climbing in North Palm Beach with no clear reason? Du-All Plumbing traces leaks on the private side of the meter in homes and condos across the village. Call 561-623-3111.
North Palm Beach does not run its own water system. Seacoast Utility Authority, a regional utility, lists the village in its service area along with Palm Beach Gardens, Lake Park, Juno Beach and unincorporated parts of the county, according to its water page. Seacoast's customer service page says its staff set up accounts, arrange service calls, read meters and answer billing questions, and it links a Leak Adjustment Form. Seacoast's current water service policy describes a credit for an identified leak: when metered use exceeds the customer's preceding six-month average, the customer may request a conservation rate credit, limited to the three most recent billing cycles, by written request with documentation that the repair is complete. Use above that average is then billed at the lowest potable rate consistent with the customer's history. Seacoast approves the request, not the plumber.
For homeowners that split is useful. If the meter, the box or anything on the street side looks wrong, Seacoast is the first call. If the meter shows flow while your household is quiet, the water is going somewhere in your plumbing, and that is where Du-All comes in. Seacoast's published water service policy also describes meter accuracy testing and refunds for fast meters, which is a separate question from a leak. Ruling out household leaks first makes sense before asking about a meter test, because an accurate meter that records a leak will not change the bill.

Many North Palm Beach streets, including areas around Anchorage Park, back onto water. That brings outdoor plumbing many inland homes lack: dock hose bibbs, boat wash lines, outdoor showers and long irrigation runs across the yard. These are easy to forget during a meter test. A dock spigot with a cracked hose fitting can drip steadily for weeks, and a buried irrigation lateral can leak into sandy soil without making a puddle.
Before you call, list every outdoor water point you have, including ones on the dock. We will isolate those branches first, because they are the quickest to rule in or out. If outdoor lines are clear and the meter still moves, the search moves inside. Village Hall is on US Highway 1 in 33408, a ZIP code North Palm Beach shares with neighboring areas, so the ZIP alone does not confirm that Seacoast bills you. Your bill does. Homes near the North Palm Beach Country Club often have long irrigation systems, and waterfront lots near Anchorage Park may run a separate dock line; both are branches we test early because each can be closed off and ruled out quickly.
Find a time when nobody needs water for a couple of hours. Turn off irrigation at the controller and make sure the ice maker, washer and dishwasher are idle. Note the meter reading, wait, and read again; EPA WaterSense suggests a two hour window. Turning a controller off does not close a zone valve that is stuck open, so if a sprinkler zone keeps weeping, the meter may still move. Any change means water moved through the meter while you thought nothing was running. Check toilets with a dye test, waiting ten minutes before flushing.
Read the meter only if you can do it without tools or force. Do not pry open a register lid, do not turn the utility side valve, and do not dig around the box. If the lid is buried or stuck, ask Seacoast to help. And remember that movement means use after the meter, not necessarily a broken pipe. Appliances and slow toilet refills can do the same.
Maybe, maybe not. Condominium buildings along US Highway 1 and near the water often stack bathrooms and kitchens. A stain on your ceiling could come from the unit above, a shared riser, an air handler condensate line, or rain getting into the building envelope. Only some of those are pressurized supply leaks that move a meter, and in buildings with a master meter, an individual unit reading may not exist at all.
Call your association or manager first. They know who controls the building shutoff, whether a riser is a common element and what insurance information they need from contractors. We can then investigate inside your unit with the right people informed. A shared meter reading cannot tell anyone which unit is leaking, so expect the investigation to involve more than one door.
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We read the meter with you, then split the plumbing into sections and test each one. Outdoor branches, toilets and fixtures, appliances, the water heater and then the main supply. When a section is flagged we talk about how to reach it and what that involves, and you decide. A failed supply line under a sink is a short fix. A leak in a slab line needs a conversation about direct repair versus rerouting.
We do not promise to find every leak without opening anything, and we do not quote a repair before we know the cause. If wet drywall or cabinets need drying, that restoration work is separate. You can read more on our water leak detection and repair page and see related fixes on our kitchen plumbing page.
Homes around the North Palm Beach Country Club, Ibis Way, Westward Way and Prosperity Farms Road were built over different decades, and many have been renovated since. We do not assume anything about the pipe inside a specific house. What changes our approach is layout: whether the water heater is in a garage or an interior closet, whether the main enters under the slab or through a wall, and whether there was a past repipe. Tell us what you know and we will plan the isolation around it. An inspection report from a past sale, a note from a previous plumber or even a photo of the pipe where it enters the water heater can save time on the first visit, because it tells us what material and fittings to expect before we test.
Meters are read on a cycle, so the bill that arrives after a repair may still include days when the leak was running. Before deciding the repair failed, take your own reading the day it is finished and again a day or two later with normal use. Compare those to your typical daily use from older bills. If use has dropped back, that is a good sign, though only a full billing cycle confirms it.
If readings stay high, some flow is still going somewhere. Water softeners that regenerate too often, a water heater relief valve that drips into a drain line and toilets with tired fill valves are quiet sources we recheck. Call us back and we will retest the sections we cleared rather than starting over, since the earlier notes tell us where to look first.
Close your house shutoff if you can reach it and it turns by hand. Stay away from water near electrical outlets or panels and from any ceiling that sags. Do not use the Seacoast meter valve. Call 561-623-3111 or reach us online. Owners with property nearby can also see Lake Park water leak detection, Palm Beach Gardens leak detection and Juno Beach leak detection. For running toilets, our toilet repair guide helps.
Before you call
Its policy describes a credit for an identified, repaired leak above your six-month average, up to three recent cycles, on written request with proof of repair. Seacoast decides eligibility.
Seacoast's water service policy describes meter testing and refunds when a meter runs fast. Ask Seacoast about a test.
Yes. Outdoor branches like dock bibbs and boat wash lines are quick to isolate and common culprits.
Common elements are the association's decision. We can investigate and report, then work with management on the repair.
The meter belongs to the utility. Where the customer side begins is something Seacoast confirms.
See all plumbing services in North Palm Beach for this city.
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Lake Worth Beach office
514 S E Coast St, Lake Worth Beach, FL 33460
561-623-3111
Palm City office
3442 SW Armellini Ave, Palm City, FL 34990
772-238-6456