Above ground. Below ground. Du-All.
For the Town of Palm Beach: when septic pumping applies on the island, and when your call is really about town sewer.
Du-All Plumbing provides septic tank pumping for confirmed septic systems in Palm Beach. Most are served by the Town's sanitary sewer system, so most do not. If your property has a septic tank, it needs regular maintenance, typically every three to five years under EPA guidance.
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Quick answer
Most are served by the Town's sanitary sewer system, so most do not. If your property has a septic tank, it needs regular maintenance, typically every three to five years under EPA guidance. For problems in public mains, contact the Town's Public Works Department. For a septic system, call Du-All at 561-623-3111.
The Town of Palm Beach is the barrier island east of West Palm Beach, with about 12 miles of beachfront, the nearly six-mile Lake Trail and mail under ZIP code 33480. It is a separate town from West Palm Beach and from the City of Palm Beach Gardens. The Town runs its own sanitary sewer system, so for most island properties septic pumping is not the service you need. This page explains how to tell, and what Du-All can do if your property does have an onsite system.
The Town's Water Resources Division operates and maintains the island's stormwater and sanitary sewer systems, including more than 40 sanitary pumping and collection stations. The Town has described maintaining more than 70 miles of mainline collection system with thousands of manholes and storm water catch basins. Water itself comes from the City of West Palm Beach.
With a system that size, a connected property is the norm. Septic on the island is a parcel-by-parcel question. If you own a property and are unsure, start with records: your utility bills, permit history for the house and any past pumping receipts. A house that has had major renovations will often have plans showing where the building sewer leaves the foundation and where it goes.
If those records show a septic tank, it needs care like any other. If they show a sewer connection, a slow drain or backup is a plumbing or sewer line issue, and the Town's Public Works Department handles problems in its own mains.

The Town's Public Works Department, through its Water Resources Division, handles the public sanitary sewer system. That covers the public side: mains, manholes and the pumping stations. The pipe from your house to the main is generally private, and a clog or break there is a job for a plumber.
Du-All handles drain and sewer line work as well as septic. If your home is on town sewer and drains are backing up, we can help with the private line, and our septic and sewer service hub explains the difference.
Even in a sewered town, onsite systems can turn up on individual properties because of how and when a lot was developed. Accessory buildings, older estates and pool houses can have their own histories. Each property's own records are the guide.
If your property has a septic tank, EPA's general guidance applies: inspection by a professional at least every three years and pumping typically every three to five years, adjusted for household size, wastewater volume, solids and tank size.
Palm Beach properties tend to have long drives, gates, staff and landscaped grounds, and town rules can affect where service vehicles park. The town's new-resident guide, for example, restricts where car carriers may load and unload. Before any visit, we will ask about parking, access hours and who should meet the technician.
The Town's population swells in winter, and many homes are empty for months. For a property with a septic tank, long vacancy slows solids buildup, but it can also hide a problem until the house fills again. A check before the season begins lets any repair happen while the house is quiet.
For connected homes, seasonal startup issues are usually about the plumbing inside the house or the private sewer line, not about pumping.
At a septic pumping, the technician opens the tank, removes sludge, scum and liquid and checks the baffles and tank while it is open. Pumping clears solids, and normal use begins refilling the tank right away. If the inspection shows damage or a failing drainfield, Du-All can discuss repair. Permitting depends on the property and scope, and we confirm requirements job by job.
Never open a septic tank, sewer cleanout under pressure or manhole yourself, and never climb into one. Sewer gases can be deadly. Do not attempt electrical work on pumps or alarms. If you see sewage on the ground near a public structure, call the Town's Public Works Department and keep people and pets away from the area until it is cleaned up.
Major renovations on the island often touch the building sewer: new bathrooms, a moved kitchen, a pool house or a guest wing. If the property is on town sewer, those changes affect the private line to the main. If the property has a septic tank, added bathrooms and bedrooms can increase wastewater beyond what the tank and drainfield were sized for.
Before a renovation, confirm which system serves the property and where its lines run. Construction equipment can crush a buried tank or drainfield, so mark both before any heavy work begins. After the work, keep updated plans showing the new plumbing route with the property records.
For properties run by staff or a management company, a simple record helps: which system serves each building, where lids and cleanouts are, the date and readings of the last septic pumping if there is a tank, and the contact for the Town's Public Works Department for problems in public mains. Keeping that sheet with the house manual saves time when something goes wrong during the season, and it gives any new manager or contractor a clear starting point instead of a search across the grounds.
The Town's Water Resources Division runs both stormwater and sanitary sewer systems, and during heavy rain the two are designed to stay separate. Inside a home, though, owners sometimes notice slow drains after storms. On a sewered property, that can point to a partly blocked building sewer, roots in older pipe or a problem in the public system, and a camera inspection is the usual way to find out.
On a property that has a septic tank, saturated ground around the drainfield after heavy rain can slow drains until the soil dries. Either way, avoid heavy water use until the weather clears, keep downspouts pointed away from cleanouts and any drainfield, and call if fixtures do not recover. For problems in public mains, contact Public Works. A short annual review of that sheet, before the season begins, keeps it accurate as staff and contractors change.
Across the Intracoastal is West Palm Beach septic service. To the south are septic pumping in Lake Worth and South Palm Beach septic service. To book a septic visit, contact Du-All or call 561-623-3111, and we will confirm availability at your address.
Before you call
Yes. The Town's Water Resources Division operates and maintains the island's sanitary sewer system, including more than 40 pumping and collection stations.
Problems in the public sanitary sewer are handled by the Town's Public Works Department, whose Water Resources Division operates the system. Private lines from the house are the owner's responsibility.
Some individual properties may. Check your property's utility bills, permits and past service records to confirm.
No. The Town of Palm Beach is the barrier island, ZIP code 33480. West Palm Beach is a separate city on the mainland that supplies the island's water.
If your property has a septic tank, cost depends on tank size, lid access, where a truck can legally park and estate access arrangements. Town sewer repairs in public mains are handled by Public Works, not billed by a private contractor.
If your property has a septic tank, call Du-All Plumbing at 561-623-3111 or use our contact form with your address and access details. We will confirm availability.
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Lake Worth Beach office
514 S E Coast St, Lake Worth Beach, FL 33460
561-623-3111
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3442 SW Armellini Ave, Palm City, FL 34990
772-238-6456