Du-All offer
$37 off
Your next service call
Not valid with other offers. Not valid on prior service. Limit one coupon per service call.
Above ground. Below ground. Du-All.
Plumber Palm Beach
Plumber for your Palm Beach home or business.
Only within the authority the owner has given you. A repair you are allowed to approve can go ahead.
$37 off your next service call · $65 off any new hot water or tankless heater · $50 off any new toilet · $35 off any new garbage disposalClaim this offer →
Request service
Tell us what’s happening.
Share your property address and the problem you’re seeing. A Du-All team member will call you to arrange service.
This request does not confirm an appointment. To speak with the team, call 561-623-3111.
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Palm Beach plumbing work coordinated with owners and managers
Quick answer
The owner of the Palm Beach house I manage is away. Can I authorize a plumber?
Only within the authority the owner has given you. A repair you are allowed to approve can go ahead. Replacements, permit work and anything that opens walls should have the owner's written approval first. Have the owner's contact, a spending limit and photos ready before the plumber arrives.
Du-All Plumbing is a residential plumber for the Town of Palm Beach in 33480, from the Midtown area near the municipal beach to homes along the Lake Trail, handling leaks, fixtures, water heaters and drains. Call 561-623-3111.
How a plumber fits into Palm Beach's water setup
The Town of Palm Beach does not produce its own drinking water. Its New Residents page says water in the Town is provided and maintained by the City of West Palm Beach, and it directs residents to West Palm Beach for accounts, billing, water supply problems, meter boxes and street hydrants. The Town, meanwhile, has its own storm water and sanitary sewer systems.
That split tells you who to call. A problem with the supply in the street, a damaged meter box or a hydrant goes to West Palm Beach. Flooding from rain in the road is a storm water matter for the Town, not a plumbing job. Everything from the meter into the house, including fixtures, the water heater, supply lines and the drain lines leaving the building, is the owner's plumbing and the work a plumber does. Keeping those three apart avoids a wasted visit, especially when the person reporting the problem is a manager or house staff rather than the owner.
Who should hold the shutoff and approval when the owner is away?
The Town's resident page notes that the Police Department offers a home watch service when residents are away. A home watch visit is a check, not a plumbing inspection, so the person who holds the keys should also know where the house shutoff is and how to close it. Walk them to it. Test that it turns by hand and stops the water at a faucet. If it does not, schedule its replacement while the owner is reachable.
Put the approval chain in writing. Who can approve an urgent repair? Up to what amount? Who signs for a replacement water heater or work that needs a permit? We would rather get those answers before a visit than stop halfway through a job to wait for a call from another time zone. Keep a copy of the list with the shutoff location, the water heater location and the building plans if you have them.
Is it a hot water problem or a drain problem?
House staff may report a symptom without knowing which system it belongs to. A few questions sort it out. Is the water clean and present even when nothing is running? That points to supply: a fitting, a valve, the water heater or its relief line. Does water appear only after a shower, a bath or the dishwasher, perhaps with soap or an odor? That can involve a drain or fixture seal, but an appliance supply or inlet connection can also leak only during a cycle. Do not run the appliance again to test an active leak.
Temperature complaints follow similar logic. If every hot tap in a wing of the house is lukewarm, look at the heater that serves that area. If one shower runs cold while the sink beside it is hot, the shower valve or its cartridge is the likely culprit. Our Palm Beach water heater page explains heater repair and replacement, and our Palm Beach leak detection page covers water you can measure but not see.
What counts as a plumber's job versus the utility's?
A plumber handles the private side. That includes the supply line from the meter to the house, the house shutoff, every fixture and appliance connection, the water heater, and the drain lines from each fixture to where the house line leaves the property. The City of West Palm Beach handles water supply, meter boxes and hydrants, according to the Town. The Town's own systems handle storm water and the public sanitary sewer.
- Water spraying from the meter box: call West Palm Beach.
- A wet patch of lawn between the meter and the house: plumber, after confirming with the meter.
- Rainwater pooling in the street: the Town's storm water system, not plumbing.
- Several fixtures backing up inside: plumber, and stop using water until it is checked.
- No water at all in the house: check with West Palm Beach for an outage before calling a plumber.
Du-All offer
$65 off
Any new hot water or tankless heater
6-Year Warranty on New Water Heaters
Ask Du-All to confirm eligible units, parts and labor coverage, and warranty terms.
Not valid with other offers. Not valid on prior service. Limit one coupon per service call.
Du-All offer
$50 off
Any new toilet
Not valid with other offers. Not valid on prior service. Limit one coupon per service call.
Du-All offer
$35 off
Any new garbage disposal
Not valid with other offers. Not valid on prior service. Limit one coupon per service call.
Documenting a leak for a West Palm Beach credit
West Palm Beach's leak credit page indicates a water adjustment may be possible when a leak is repaired by a certified plumber, under the city's ordinance, and asks customers to contact customer service about eligibility first. For a Palm Beach property, that means the bill and the credit request go to West Palm Beach even though the house is in the Town.
Make the record useful. The invoice should name the property address, the failed part or pipe, its location and the repair date. A manager should keep meter readings, photos of the damage and the dates the leak was found and fixed. The utility makes the decision. A clear plumbing record is the part we can supply.
Plumber work that needs a Town permit
The Town's Building Division is at 360 South County Road, and its construction permit application recommends submitting applications through the online Citizen Access Portal, where permit information and inspections can also be followed. Replacement work such as a water heater may need to go through that process. A simple repair of a leaking fixture part is a different kind of job, because it does not replace or rearrange piping, but the Town decides what needs a permit.
Ask before work starts whether your job needs a permit, who will apply and who signs. For an absent owner, decide ahead of time whether the manager or the owner signs. Have the property address, owner name and any association or building rules ready, because those details come up on the application.
Repair or replace in a Palm Beach home?
Many fixtures in a well-kept house can be repaired. A faucet with a sound body and a worn cartridge needs a cartridge. A toilet that runs needs a flapper or fill valve. The calculation changes when replacement parts are no longer made, when the same item has failed more than once, or when the shutoffs feeding it are seized. A tank water heater with a leaking tank cannot be repaired. One with a failed control, element or valve often can.
Service records help here. If a heater, valve or fixture was replaced before, the invoice tells us its age and what has already been done. Managers who keep a simple log of plumbing work make every later decision faster.
Scheduling a plumber in Palm Beach
When someone other than the owner places the call, a few details save time. Say which room or wing the problem is in, when it was first noticed, whether the house shutoff or a fixture stop has been closed, and whether anyone has tried a repair. Photograph the problem area and the label on any water heater involved. If the home has had plumbing work before, find the last invoice. With that information we can arrive with a realistic plan and a list of questions for the owner, instead of discovering on site that the person present cannot approve the work.
Tell us who will meet us, whether there is gate or staff access to coordinate, and who approves the work. Clear access to sink cabinets, the water heater and the house shutoff. Our plumbing services page lists the residential work we handle, and our Palm Beach toilet repair page covers running and leaking toilets in more detail. To book, use the contact form or call 561-623-3111 and describe what was noticed and when.
Before you call
Palm Beach plumber questions, answered
Does the Town of Palm Beach bill for water?
No. The Town says water is provided and maintained by the City of West Palm Beach, which handles accounts, billing, supply issues, meter boxes and hydrants.
Can a property manager approve a water heater replacement?
Only if the owner has given that authority. Permit applications and replacements usually need the owner's approval, so settle who signs before the visit.
Is street flooding after rain a plumbing problem?
No. Rainwater in the road belongs to the Town's storm water system. Plumbing covers the supply and drain lines serving the house.
What should house staff do if a pipe bursts while the owner is away?
Close the house shutoff, keep people clear of the water, photograph the damage, contact the owner or manager and call a plumber. If the leak is at the meter box, call West Palm Beach.
Where are Palm Beach building permits handled?
The Town's Building Division at 360 South County Road, with applications recommended through the online Citizen Access Portal.
Nearby plumber
Plumber near Palm Beach
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Local information sources
- townofpalmbeach.com (checked 2026-10-30)
- wpb.org (checked 2026-10-29)
- townofpalmbeach.com (checked 2026-10-29)
- eden.townofpalmbeach.com (checked 2026-10-29)
- duallplumbing.com (checked 2026-10-30)
The page video and hero photo are shared Du-All site media, not footage of a specific job in this city.
Above ground. Below ground. Du-All.
Tell us about your Palm Beach property, what is going on with the plumbing and what you have noticed.
$37 off your next service call →$65 off any new hot water or tankless heater · 6-Year Warranty on New Water Heaters →$50 off any new toilet →$35 off any new garbage disposal →
Not valid with other offers. Not valid on prior service. Limit one coupon per service call.
