Du-All offer
$37 off
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Plumber West Palm Beach
Plumber for your West Palm Beach home or business.
Du-All Plumbing serves West Palm Beach homes and businesses for leak repair, toilets, faucets, kitchen and bath plumbing, water heaters and drains. Call 561-623-3111 to explain the problem and ask for pricing.
$37 off your next service call · $65 off any new hot water or tankless heater · $50 off any new toilet · $35 off any new garbage disposalClaim this offer →
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Share your property address and the problem you’re seeing. A Du-All team member will call you to arrange service.
This request does not confirm an appointment. To speak with the team, call 561-623-3111.
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West Palm Beach plumbing repairs on the City's clock
Quick answer
Who can I call for a plumber in West Palm Beach, FL?
Du-All Plumbing serves West Palm Beach homes and businesses for leak repair, toilets, faucets, kitchen and bath plumbing, water heaters and drains. Call 561-623-3111 to explain the problem and ask for pricing.
West Palm Beach covers nearly 58 square miles, from historic districts near downtown to newer neighborhoods out west. If a leak runs up your City water bill, the City's rules give you a short window to get it repaired by a certified plumber. Du-All Plumbing helps you meet that window and handles everyday plumbing across the city.
How fast must a West Palm Beach leak be repaired for a bill adjustment?
The City's code sets out the timeline. Under Section 90-12, a leak on the customer side has to be inspected and repaired by a certified plumber within seven days of discovering it or receiving notice of it, and missing that deadline voids the adjustment request. The request itself must be made within 30 days of the contested bill, with a copy of the bill, the plumber's repair bill and the City's leak adjustment form. An adjustment applies only if the leak was not caused by the customer's own act or omission.
The City's leak credit page adds a sensible first step: call customer service using the official contact details to check eligibility before filling out the form. In practice, that means the clock starts the day you notice a spike or get a notice, not the day you get around to calling a plumber. If you think a leak is behind a high bill, write down the date you found out, then call us.
What should the repair bill say?
Because the City asks for the plumber's repair bill with the adjustment request, the invoice needs to do real work. It should show the property address, the date of service, what was leaking and where, how the leak was confirmed and what was repaired. Ask us at booking to describe those points clearly, and keep the invoice with the bill you are contesting.
Add your own notes: the date you first noticed the problem, any meter readings you took and photos of the wet area. None of this guarantees an adjustment, since the City decides each request under its rules. It simply makes sure the paperwork you send matches what the code asks for. If the leak is hidden, our West Palm Beach leak detection page explains how it is traced.
Plumber West Palm Beach owners call for older toilets
The City offers a bill credit of up to $125 per toilet replaced with a high-efficiency model. The applicant must own the property and have an active City water account. Replacing a toilet that uses 3.5 gallons per flush or more requires a home built in 1995 or earlier, while replacing a 1.6 gallon toilet with one at 1.0 gallon or less has no age requirement. Credits are limited to two per residential account, for toilets bought after October 1, 2024, and the program depends on funding and may change.
A 2026 City sustainability newsletter was still promoting the credit, but check the current terms before buying. If your toilet only needs repair, our toilet repair in West Palm Beach page covers the usual fixes.
Working carefully in historic districts
The City's historic district map includes Northwood, Old Northwood, Flamingo Park, El Cid, Grandview Heights, Mango Promenade and Prospect/Southland Park. Homes in these districts may have had plumbing updated in stages, so one bathroom can be decades newer than another, and access through older floors or walls needs thought before anything is opened.
We look at each fixture on its own and talk through options before cutting into finished surfaces. If a project goes beyond repair, such as relocating fixtures in a renovation, check with the City about any historic review or permit requirements; the City's Building Division handles applications through its Civic Access portal. We will not guess at those requirements for you, but we will plan the plumbing side around whatever the City approves.
Du-All offer
$65 off
Any new hot water or tankless heater
6-Year Warranty on New Water Heaters
Ask Du-All to confirm eligible units, parts and labor coverage, and warranty terms.
Not valid with other offers. Not valid on prior service. Limit one coupon per service call.
Du-All offer
$50 off
Any new toilet
Not valid with other offers. Not valid on prior service. Limit one coupon per service call.
Du-All offer
$35 off
Any new garbage disposal
Not valid with other offers. Not valid on prior service. Limit one coupon per service call.
Does a multi-fixture problem mean a bigger repair?
Not always, but it changes where we look. Low pressure at every faucet points toward the main valve, the supply line or a leak drawing water away. Slow drains in one bathroom suggest a branch line. A tub that fills when the toilet flushes, or slow drains throughout the house, point to the main drain.
If wastewater is backing up in more than one fixture, stop using water and keep people and pets away. Do not use chemical drain cleaners on a backup and do not keep flushing to see whether it clears. Tell us which fixture backed up first and whether neighbors have noticed anything. A careful description often saves time once we arrive. If you know where the outdoor cleanout sits, mention it, but leave its cap closed while drains are backed up.
Repair or replace: faucets, fixtures and water heaters
Repair makes sense when the fixture body is sound and parts are available. Replacement makes sense when the body is cracked or corroded, parts are hard to get or the same repair keeps coming back. We explain both paths when both are reasonable, and the decision is yours. Our plumbing services page lists the kitchen, bath and fixture work we handle.
Water heaters follow the same logic: once the tank shell itself leaks, the only fix is a new heater, whereas a dripping relief valve or connection is usually a part-level repair. Short hot water can come from a failed element, sediment or an undersized heater. Our water heater installation in West Palm Beach page covers sizing and replacement choices in more depth.
Who approves work in a rental or condo?
The toilet credit requires the property owner as applicant, and leak repairs on the customer side are the owner's to arrange, so tenants should know how to reach the owner or manager quickly. That matters more here because of the seven-day repair window. Owners can help by giving tenants a spending limit and a phone number for approvals. An owner who lives out of state can also authorize us in writing ahead of time, so a leak found on a Friday does not wait until the owner is reachable.
In a condominium, the association may set contractor rules, work hours or approval steps for repairs touching shared pipes. Ask your manager before booking anything beyond a simple fixture repair, and tell us about parking, gate or front-desk procedures so access is arranged ahead of time.
Back for the season? Check before the bill does
After a long absence, open the main valve slowly and run each fixture until air clears. Flush every toilet and watch for constant refilling. Look under sinks and around the washer and water heater. Then read the meter with nothing running, wait two hours and read it again, as the EPA leak checklist suggests.
If the reading moved, note the date. Under the City's rule, that may be the day your seven-day window began. Call us promptly, and call City customer service to ask about eligibility before preparing an adjustment request. Keep the two meter readings, with times, alongside the bill in question; they are the simplest evidence of when water started moving.
Where in West Palm Beach we work
Du-All serves West Palm Beach in ZIP codes 33401, 33405, 33407, 33409 and 33411, including Northwood, Old Northwood, Flamingo Park, El Cid, Grandview Heights, Mango Promenade and Prospect/Southland Park. City Hall at 401 Clematis Street is an easy downtown reference. ZIP 33411 also covers areas outside the City that are served by other utilities, so your bill is the best guide.
Booking is simple: phone 561-623-3111 or send the contact form with the address and the fixtures involved. If a bill adjustment may apply, include the date you discovered the leak so we can treat the seven-day window seriously from the first conversation. If someone else will let us in, add their name and number.
Plumbers near West Palm Beach
Du-All also has plumber pages for nearby communities: Plumber Riviera Beach, Plumber Palm Beach, Plumber Haverhill.
Before you call
West Palm Beach plumber questions, answered
How long do I have to fix a leak to qualify for a City bill adjustment?
City code requires inspection and repair by a certified plumber within seven days of discovering the leak or receiving notice. Missing that voids the request.
What do I send with a leak adjustment request?
A copy of the contested bill, the plumber's repair bill and the City's leak adjustment form, within 30 days of the contested bill.
Can a tenant apply for the City toilet credit?
No. The City requires the property owner as applicant, with an active City water account.
Does my home's age matter for the toilet credit?
Only when replacing a 3.5 gallon or higher toilet, which requires a home built in 1995 or earlier.
Who should I call first about a high bill?
City customer service using the official contact details to check eligibility, and a plumber to find and repair the leak within the City's window.
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Local information sources
- mcclibraryfunctions.azurewebsites.us (checked 2026-10-29 (prior record))
- wpb.org (checked 2026-10-29 (prior record))
- wpb.org (checked 2026-10-29 (prior record))
- wpb.org (checked 2026-10-29 (prior record))
- wpb.org (checked 2026-10-29 (prior record))
- wpb.org (checked 2026-10-29 (prior record))
- wpb.org (checked 2026-10-29 (prior record))
- wpb.org (checked 2026-10-29 (prior record))
- wpb.org (checked 2026-10-29 (prior record))
- epa.gov (checked 2026-10-29 (prior record))
- duallplumbing.com (checked 2026-10-30)
The page video and hero photo are shared Du-All site media, not footage of a specific job in this city.
Above ground. Below ground. Du-All.
Tell us about your West Palm Beach property, what is going on with the plumbing and what you have noticed.
$37 off your next service call →$65 off any new hot water or tankless heater · 6-Year Warranty on New Water Heaters →$50 off any new toilet →$35 off any new garbage disposal →
Not valid with other offers. Not valid on prior service. Limit one coupon per service call.
