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Water Leak Detection West Palm Beach
Leak detection for your West Palm Beach home or business.
Du-All Plumbing provides water leak detection in West Palm Beach. We confirm the leak, find it on your side of the meter, make the repair, and document the work for the City utility.
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Tell us what’s happening.
Share your property address and the problem you’re seeing. A Du-All team member will call you to arrange service.
This request does not confirm an appointment. To speak with the team, call 561-623-3111.
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West Palm Beach leak detection with credit timing in mind
Quick answer
Who does water leak detection in West Palm Beach?
Du-All Plumbing provides water leak detection in West Palm Beach. We confirm the leak, find it on your side of the meter, make the repair, and document the work for the City utility. Call 561-623-3111.
West Palm Beach has a written leak credit process with short deadlines, so how quickly a leak is found and fixed can matter. Du-All Plumbing locates and repairs leaks in homes from Northwood and Flamingo Park to El Cid and Grandview Heights, and gives you paperwork that describes the work clearly.
How does the West Palm Beach leak credit clock work?
The City of West Palm Beach Public Utilities offers a possible water adjustment when a high bill was caused by a leak that a certified plumber repaired. The City's Leak Credit Form page points to Ordinance 4819-18 for details and asks customers to call Customer Service using the official contact details to check eligibility before filling out the request. As published in Ordinance 4819-18 (2018), the ordinance describes the timing below; confirm current terms with Customer Service before you rely on them. A customer who believes there is a leak on their side of the meter must have a certified plumber inspect and, if needed, repair it within seven days of discovering the leak or receiving notice of it. Missing that window can void an adjustment request. A review request goes to customer service within 30 days of the contested bill, with a copy of the bill, the plumber's repair bill if applicable, and the leak adjustment form.
We cannot tell you whether the City will grant an adjustment or how large it would be; the ordinance includes conditions, such as the leak not being caused by the customer's own act or omission. What we can do is respond with those dates in mind and leave you with an invoice that states what we found, where it was, and what we did. If you received a high bill today, call the City for eligibility and call us to schedule the inspection.
First, is it a leak at all?
Before anyone worries about deadlines, confirm that water is really leaking. Turn off every faucet, appliance and irrigation zone, and check the meter if you can see it without forcing a lid. Write down the reading, use no water for about two hours, and read it again. EPA's leak checklist uses this same comparison. If the reading did not change, a hidden leak is less likely and the high bill may come from a use you did not notice, such as a pool refill or guests.
If the reading did change, water passed the meter. That still does not prove a pipe is broken. A toilet flapper, an ice maker line, a water softener or a sprinkler zone can all move it. Our article on how leaks add to a water bill explains what a small drip can cost over a month.
Leak hunting in older West Palm Beach neighborhoods
Several West Palm Beach neighborhoods are designated historic districts, including Northwood, Old Northwood, Flamingo Park, El Cid, Grandview Heights, Mango Promenade and Prospect/Southland Park. Houses in areas like these have often been updated piece by piece over many decades, so a single home might have a mix of pipe materials and routes. We do not assume what is behind a wall based on the age of the house. We trace what is actually there.
Depending on how a house was built, it may have a raised floor with a crawl space or sit on a concrete slab, and the search is different for each. Under a raised floor, a leak may drip visibly onto the soil. On a slab, it may show as a warm spot, damp flooring or a meter that never rests. Detached garages, guest cottages and outdoor kitchens add lines that run under the yard.
Is the water coming from a supply line or a drain?
A supply leak is under pressure all the time and moves the meter. A drain leak only happens when a fixture is used and does not move the meter. Condensate from the air handler and roof leaks after storms do not move it either. We sort these out early so we look in the right place. If a stain grows after showers, we check the shower pan and drain. If it grows after rain, the plumbing may not be involved at all, and we will say so.
Irrigation is its own category. Many West Palm Beach yards have sprinkler zones on the house meter, and a cracked pipe or stuck valve can run quietly for weeks. Close the irrigation supply valve during your meter check to see whether the sprinklers are involved; a controller set to OFF does not close a stuck valve. If the meter settles down once the irrigation supply is isolated, an irrigation contractor may be the right fix.
What does a Du-All leak inspection involve?
We confirm the meter behavior, then rule out fixtures one at a time, starting with toilets. A dye test in the tank, with a ten minute wait and no flushing, quickly shows a leaking flapper; repairs are covered on our toilet problems page. We isolate branches at accessible valves, compare hot and cold sides, and inspect where lines enter the house, the water heater connections and laundry hookups.
When the leak is behind a finished surface, we explain the options before cutting: a small access opening and spot repair, or rerouting a line to avoid breaking up tile or concrete. We do not promise a result with no openings or an exact pinpoint, and we do not quote a repair price before we know what failed.
Water spreading through the house? Start here
Close your main valve on the house side of the meter if you can reach it and it turns by hand. Do not force it and do not operate the City's meter valve. Keep away from water near electrical outlets and appliances, and do not stand under a sagging ceiling. Then call 561-623-3111.
Our job is locating and repairing the leak. Drying and rebuilding wet areas may need a restoration contractor, and if you plan an insurance claim, call your carrier promptly. Our article on mold growth in homes explains why moisture inside walls should not be left to sit.
What should be on the plumber's invoice?
If you plan to ask the City for an adjustment, the invoice is one of the documents it asks for, so it should say more than "fixed leak." A useful invoice gives the service address, the date of the inspection and the date of the repair, a plain description of what failed, such as a toilet fill valve, an ice maker supply line or a section of cold water pipe under the slab, where it was located, and what was replaced. It helps to note whether the leak was on the customer side of the meter.
Keep photos of the failed part and the repaired area if you have them, and keep the contested bill with your notes on when you first noticed the problem. We cannot predict how the City will review a request, but complete records give the reviewer what they need. Ask Customer Service using the official contact details which documents they want for your account.
West Palm Beach coverage and nearby leak pages
We work across West Palm Beach ZIP codes including 33401, 33405, 33407, 33409 and 33411. That list is a sample of the ZIPs we have verified, not a full boundary. Condo and apartment owners downtown should involve building management early, because shared meters and risers can mean the leak is outside your unit.
Nearby pages cover water leak detection in Riviera Beach, Haverhill leak detection and Palm Springs leak detection. Book through our contact page or read about our leak detection and repair service.
Before you call
West Palm Beach leak detection questions, answered
How quickly do I need a leak repaired to ask West Palm Beach for a credit?
Ordinance 4819-18 (2018) describes a seven day window for a certified plumber to inspect and repair after discovering the leak or receiving notice. Confirm current terms with the City.
What is the deadline to request a West Palm Beach leak adjustment?
Ordinance 4819-18 (2018) describes a 30 day window from the contested bill, with the bill, the plumber's repair bill and the form. Confirm current requirements with Customer Service.
Who do I call to check leak credit eligibility?
The City asks customers to contact Customer Service using the official contact details before filling out the Leak Credit Request Form.
Does my historic home have old pipes?
Not necessarily. Many older homes have been partly replumbed. We trace the actual piping rather than guessing from the age of the house.
Will the City credit my bill if a toilet was leaking?
We cannot say. Eligibility is set by the ordinance and decided by the City.
Other plumbing services in West Palm Beach
See all plumbing services in West Palm Beach for this city.
Nearby leak detection
Water leak detection near West Palm Beach
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Local information sources
- wpb.org (checked 2026-10-29)
- mcclibraryfunctions.azurewebsites.us (checked 2026-10-29)
- epa.gov (checked 2026-10-29)
- epa.gov (checked 2026-10-29)
The page video and hero photo are shared Du-All site media, not footage of a specific job in this city.
Above ground. Below ground. Du-All.
Tell us about your West Palm Beach home, where you see signs of water and what you need.
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