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Leak detection for your Boca Raton home or business.
For water leak detection in Boca Raton, the city's own guidance draws the line at the meter. Leaks at or before the meter, in the street or with a damaged meter box go to Boca Raton Utility Services.
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This request does not confirm an appointment. To speak with the team, call 561-623-3111.
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Boca Raton leak checks, before the meter or after
Quick answer
For water leak detection in Boca Raton, the city's own guidance draws the line at the meter. Leaks at or before the meter, in the street or with a damaged meter box go to Boca Raton Utility Services. Leaks after the meter or inside the home are for a plumber. Call 561-623-3111.
Water leak detection across Boca Raton, including 33431, 33432, 33433, 33434, 33486 and 33487, for houses, townhomes and condominiums on the city's water system.
Boca Raton Utility Services publishes a plain guide called Who to Call When Things Don't Flow as Planned. For drinking water it splits problems into two lists. Call the city if there is no water to several homes, a leak in the street or right-of-way, an issue at or before the meter, or a damaged meter box or missing lid. Call a plumber if the leak is after the meter, inside the home, or only one fixture is affected. That is a useful starting point, and it is how we approach a Boca Raton leak call. Our first job is to figure out which side of that line the water is on. If it is on the city's side, we tell you so and you save the cost of a search. If it is on yours, we start narrowing it down.

The city's Reading Your Water Meter and Leak Detection guide explains something that confuses a lot of people. On most residential meters, the reading is in ten-gallon increments, so a change of 100 on the register means about 1,000 gallons on your bill. The guide also shows how to subtract the previous read from the current read printed on the bill to see usage for the period.
That guide includes instructions for lifting the meter box lid with a screwdriver. We would rather you skip that step. Lids can be heavy, boxes can hold insects or water, and the meter belongs to the city. If the register is not visible without prying, call Customer Care using the official contact details or let us look during a visit. You can still do the inside work yourself: turn off every fixture, irrigation and appliance, note the register if you can see it, wait a couple of hours without using water, and compare.
Parts of Boca Raton have reclaimed water for irrigation, and the city's guide lists reclaimed water separately, with its own reasons to call the city such as a reclaimed leak in the street. Reclaimed irrigation is a separate system from your drinking water. If your sprinklers run on reclaimed water, a broken sprinkler head will not show on the potable meter. If your sprinklers run on potable water, an irrigation leak is one of the first things we check when a bill climbs.
So one of our first questions is simple: what feeds your sprinklers? The answer changes where we look.
If the register moves with everything off, water is passing through the meter. That is all it proves. A toilet flapper that lets water seep into the bowl, an ice maker valve that drips, a water softener in regeneration or a pool autofill can all move the dial without a broken pipe anywhere. EPA WaterSense suggests a dye test on every toilet: a few drops of food coloring in the tank, ten minutes without flushing, then look for color in the bowl.
If the dial does not move, that is useful too. A stain or a damp wall with a still meter often points to a drain line, a shower pan, a roof, or an air handler condensate line, none of which are pressurized. Those still need attention, but the search is different. Our page on toilet condensation covers one surprisingly common source of water on bathroom floors that has nothing to do with a leak.
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A lot of Boca Raton living happens in condominiums and townhome communities, from older buildings east of Federal Highway to gated communities further west. In those settings the question of who owns which pipe is answered by the association documents, not by us and not by the utility alone. A leak in a wall shared with a neighbor, or water coming through your ceiling from the unit above, usually needs the association or manager involved early.
When we work in a condo, we coordinate access with management, keep work inside your unit unless the association authorizes more, and describe what we find in writing so it can go to the board or to an insurance adjuster if you choose to file. We do not promise how an insurer or an association will decide responsibility.
We start with the easy suspects and work toward the hard ones. Fixtures, toilets, the water heater and its relief line, outdoor hose bibs and any irrigation fed from the house come first. Then, if the meter still moves, we isolate branches with the customer-side valves the home has, which tells us whether the water is going into the slab, a wall, or an outdoor line.
Older homes in neighborhoods like Old Floresta and newer homes further west can both have hidden leaks, and we do not assume a cause from the address. A small inspection opening is sometimes the only way to confirm a suspected line, and we explain that before we make it. Repair, whether a spot repair, a reroute or a fixture replacement, is quoted separately. See our leak detection and repair service page for repair approaches, and our article on what leaky pipes cost on a water bill for context.
A patch of lawn that stays green and soft in a dry week, or a sidewalk joint that is always wet, can mean water is escaping underground. Where it sits matters. If it is right at the meter box or toward the street, the city's guide puts it on the city's list, and Utility Services should look first. If it is between the meter and the house, it is most likely on the owner's service line or an irrigation line tied into it.
We check that stretch by isolating what we can. If the house has a main shutoff near the wall and the meter still moves with it closed, the water is going somewhere between the meter and that valve. If the meter stops, the leak is inside or on a branch after the valve. Before anyone digs, Florida law requires a call to Sunshine 811 so buried utilities are marked, and we will not ask you to dig on your own.
Close your home's main shutoff if you can reach it and it turns by hand. Keep clear of water near outlets, appliances and power cords, and stay out from under a ceiling that sags. Do not handle electrical equipment while standing in water. If water is bubbling from the ground near the meter or in the street, the city's guide lists its utility emergency line (official contact details). For anything on your side, contact Du-All Plumbing and we will talk through next steps.
Leak detection pages for neighboring communities: water leak detection in Highland Beach, water leak detection in Delray Beach.
Before you call
The city's guide sends leaks after the meter to a plumber. That service line and everything inside the home are generally the owner's responsibility.
No. The city lists a damaged meter box or missing lid as a reason to call Utility Services.
Most residential meters read in ten-gallon increments, according to the city's meter guide, so add a zero to the change in the register.
Only if your irrigation runs on potable water. Reclaimed irrigation is a separate system with its own reporting.
Yes, inside your unit. We coordinate access with your association, especially if the leak may come from a shared wall or the unit above.
Any adjustment is the city's decision. Ask Customer Care using the official contact details and keep your repair invoice.
See all plumbing services in Boca Raton for this city.
Nearby leak detection
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