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Leak detection for your Delray Beach home or business.
For water leak detection in Delray Beach, call the city if the meter itself is leaking, a hydrant is leaking or pressure is low. The Water and Sewer Network Division takes those calls using the official contact details.
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This request does not confirm an appointment. To speak with the team, call 561-623-3111.
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Leaking meter or leaking house? Delray Beach answers differ
Quick answer
For water leak detection in Delray Beach, call the city if the meter itself is leaking, a hydrant is leaking or pressure is low. The Water and Sewer Network Division takes those calls using the official contact details. Leaks inside your home or on your side of the meter are for Du-All Plumbing. Call 561-623-3111.
Water leak detection in Delray Beach, ZIP 33444 and nearby, for homes in neighborhoods like the West Settlers Historic District and across the city's water service area.
Delray Beach's Reporting Water Issues page lists what the city wants to hear about: low water pressure, water quality concerns, a leaking water meter and a leaking fire hydrant. Those go to the Water and Sewer Network Division using the official contact details, which also serves as the after-hours line, where you leave a message with your contact information and the problem. Billing questions go to customer service using the official contact details. What the city's list does not include is a leak in your house, your yard line or your irrigation system. Those are on the property side, and that is where we work. Sorting a problem into the right column at the start saves time. If water is pooling around the meter box itself, the city should look first. If the meter box is dry and the bill is up, or a wall is wet, the search starts with us.

Location is the first clue. Water that collects in the meter box or seeps around its edges, with the ground dry further toward the house, points at the meter or its connections, and the city lists a leaking meter as something to report. A soggy strip between the meter and the house, or wet ground near where the line enters the house, points at the customer's service line.
Do not open or dig around the meter box to find out. The meter is city equipment. If you are not sure which side the water is on, call the city first; a quick look by the Network Division can settle it.
Delray Beach bills monthly based on your meter reading. Compare gallons month to month rather than dollars. Before suspecting a leak, think about guests, pool refills, new landscaping, or a softener cycling more than usual.
If none of those explain it, run a quiet-house test. Turn off every faucet, appliance, irrigation zone and pool autofill. Read the register if it is visible without forcing the lid, wait about two hours without using water, and read again. EPA WaterSense describes the same check. A change means water passed through the meter, but it may be a toilet or appliance rather than a hidden pipe.
A toilet whose flapper does not seal lets water slip into the bowl, and the tank refills over and over. EPA's dye test catches it: a few drops of food coloring in the tank, ten minutes without flushing, then check the bowl for color. Test every toilet, including a guest bath nobody uses.
If a toilet fails, the fix is usually a flapper or fill valve, covered on our toilet repair page. If all of them pass and the meter still moves, the search moves to piping.
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Delray Beach has five local historic districts, including the West Settlers Historic District, and plenty of older homes outside them. Older houses can have plumbing that has been modified several times over the decades, with sections of different materials and valves in unexpected places. That does not mean an older house is leaking. It means we take time to understand how the plumbing is laid out before we draw conclusions.
If a repair is needed in a historic property, we focus on interior plumbing work. Exterior changes in a historic district may have their own review requirements, which the owner should confirm with the city before any work on the outside of the building.
We divide the plumbing using the home's own valves. Shutting the irrigation tells us whether the sprinklers are involved. Closing the water heater inlet separates the hot side. If the house has a main shutoff where the line enters and the meter keeps turning with it closed, the leak is between the meter and the house.
Then we look for physical evidence such as damp drywall, warm flooring, a hissing sound or soft ground. If a small opening in a wall is the only way to confirm a line, we explain why first. Repairs, whether a spot fix or a reroute, are quoted separately; our leak detection and repair page explains the options.
A stain under a bathroom that grows after showers is more likely a drain or a shower pan than a supply line. Water near the air handler usually means the condensate drain has clogged. Coastal storms can push rain through roofs, windows and doors. None of these moves the water meter. We check for them early, because they need a different repair, and sometimes a different trade.
Close your home's main shutoff if you can reach it and it turns by hand. Do not force a seized valve. Stay away from water near outlets, appliances and cords, and out from under any sagging ceiling. Do not handle electrical equipment while standing in water. If the leak is at the meter or a hydrant, call the city's Network Division using the official contact details. For anything on your side, contact Du-All Plumbing.
Bill relief is the city's decision, and we will not promise any. After a repair, ask customer service using the official contact details whether any relief applies and what proof they need. Keep the dated invoice describing the leak and the repair. Our post on how leaky pipes raise water bills explains why fixing even a small leak quickly is worthwhile.
Bring recent bills, results from any meter or dye tests, and a list of where you have seen water, stains or soft spots. Note when the problem shows up: always, after showers, after storms, or only when irrigation runs. Tell us where your main shutoff is if you know, and whether there is a pool, softener or whole-house filter. That information shortens the search and helps us explain what we find. If you have photos of a stain taken on different days, bring those too; a stain that grows between photos tells us the leak is still active, while one that has stopped growing may point to a past event or an intermittent source such as a storm.
Leak detection pages for neighboring communities: water leak detection in Boynton Beach, water leak detection in Gulf Stream, water leak detection in Highland Beach.
Before you call
The city. Its Reporting Water Issues page lists a leaking meter as something to report to the Water and Sewer Network Division using the official contact details.
The city lists official contact details for after-hours utilities issues. Leave your contact information and the problem.
That line is generally the owner's responsibility. Confirm the boundary with the city if you are unsure.
No. Age alone does not prove a leak. We test before drawing any conclusion.
Only if it is from a pressurized supply line. Drain, roof and condensate leaks do not move the meter.
Customer service using the official contact details, 8 a.m. to 5 p.m. weekdays.
See all plumbing services in Delray Beach for this city.
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Tell us about your Delray Beach home, where you see signs of water and what you need.
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